Customer Service Posts
Short on time? Snack on our learning bites.
We managed to catch up with Amanda Stevens after her presentation at the 2017 Harcourts International Conference. Amanda shares some key tips on how to turn your customers into advocates. If you would like to learn more about Amanda then check out her website amandastevens.com.auRead more
Jamie Benjamin gives us some insight into the auction culture at Harcourts Hills Living, discussing both the importance of following process and how they use teams to improve the customer experience.Read more
Key conference takeaway messages from Tina Sander's 2017 USA Harcourts Conference presentation.Read more
Bridget Gabites tells us how having fun, being relatable, and being 'real' across her various social media platforms has helped her create stronger connections with her clients.Read more
Mike Green, Managing Director of Harcourts International, discusses Harcourts approach to customer service.Read more